Heilind: How We Do It
Innovating Around The Product
Most link innovation with product manufacturers. And our inventory of 150 manufactures includes some of the most innovative companies in the industry. But innovation doesn’t stop when the product is created. We learned long ago, to consistently meet and exceed our customers’ expectations, we had to pay attention to all the details of the distribution process and innovate around the product.
It all starts with our experienced, knowledgeable, dedicated staff. From customer support to senior management, our company is structured to empower personalized, efficient service dedicated to improving each business relationship. Over the years we have consistently reinvested in our organization’s online and automated systems. We provide our people the right blend of training, knowledge, and services to ensure our customers’ smooth supply chain operation.
For example, we maintain a service network of eight automated distribution centers to keep our inventory logistically close to our customers – along with several fully equipped value-added centers offering a complete menu of part assembly, modification, and packaging services to reduce customers’ assembly time, part numbers, and costs. In addition, Heilind’s Mil-Aero division, Interstate Connecting Components, offers two-day assembly on thousands of mil-spec connectors.
Other distributors are product-oriented, we are customer-oriented. We listen to customers and create customized, predictable supply chain management systems centered around a customer’s needs, not our internal workflows. Let us be your ultimate resource for interconnect, electromechanical and sensor products and services.